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Orthotics, foot support correction

What are custom insoles?

Custom orthotics are orthopedic devices inserted into shoes to correct or prevent foot and leg problems. They work by altering the distribution of pressure and stresses on joints, muscles, and nerves.

They can be beneficial for conditions such as flat feet, high arches, bunions, and metatarsalgia. They are also useful for plantar fasciitis, tendonitis, swelling, cramps, or numbness. Orthotics can improve posture, balance, and athletic performance. To create the most suitable orthotic for individual needs, it’s advisable to have a prescription from a doctor, and our orthopedic technician will assess the foot morphology, footwear type, and patient’s lifestyle.

How does foot support affect posture?

Foot support plays a crucial role in maintaining our posture. Every movement we make begins with the contact of the foot on the ground, initiating reactions that affect the entire body posture. Proper foot support ensures even distribution of body weight, significantly reducing stress on joints, muscles, and the spine.

It’s important to note that incorrect foot support can cause muscular imbalances and significant postural problems. Therefore, paying attention to and caring for foot support is fundamental for preserving the spine and mitigating potential long-term complications. Investing in the health of our foot support not only promotes current physical well-being but also serves as a preventive strategy for maintaining balanced posture over time.


๐Ÿ“Where can custom orthotics be made?

All our branches are equipped with the best technology for measuring both statically (when the foot supports all the body weight while standing still) and dynamically (while walking or running). These measurements are then processed by our orthopedic technician, who will prepare the most appropriate corrections to better distribute loads during foot support.

๐Ÿ“…How and when should custom orthotics be made?

It is essential to allocate time for both the initial visit and the second visit where the orthotics will be delivered after a brief trial. For this reason, we recommend booking an appointment by contacting us by phone ๐Ÿ“ž(+41) 091 922 69 29, or via email, or by filling out the form.

And what if it’s not love at first sight? Sometimes adjustments can be uncomfortable, what should you do? Initially, we recommend getting used to the new condition gradually by wearing the orthotics in your shoes for a short time and gradually increasing usage. However, if things don’t go as expected, you can always request an appointment with the technician to discuss it.

๐Ÿ”„๏ธHow much do orthotics cost and how much does health insurance reimburse?

The cost of orthotics is regulated by the OSM tariff. Essentially, all orthopedic practices use the same list of fees. Normally, orthotics cost Frs 410.80, and there is an option to request a second pair within 6 months of the initial visit at a lower cost of Frs 267.-.


At the time of delivery, you will need to pay. Our administrative staff will prepare all the necessary documentation for the health insurance claim, which reimburses only upon presentation of the medical prescription and a copy for yourself.

How health insurance reimburses:

Health insurance will reimburse you directly in the following way:

  • If you have undergone foot surgery, basic health insurance covers up to 2 pairs of orthotics and suitable shoes for their use.
  • If you have not undergone foot surgery, your supplementary health insurance may cover reimbursement.

It’s important to inquire with your insurance company beforehand to avoid any surprises.

What if it’s an injury?

Always upon a doctor’s request, but we must distinguish between an injury covered by an occupational insurance policy and one covered by health insurance:

Work-related injury policy:

The employer’s insurance will cover the cost of the orthotics. It’s important to bring to the first appointment:

  • Medical prescription
  • Insurance sheet

Health insurance injury policy:

The administrative procedure treats it as if it were an illness. The patient will submit the reimbursement request directly to their health insurance for injuries.

๐ŸฉบWho prescribes insoles?

To create the most suitable orthotic for individual needs, it’s advisable to have a medical prescription. During the initial visit, our orthopedic technician will assess the foot morphology, footwear type, and patient’s lifestyle.

๐Ÿคš๐ŸผHow do you clean insoles?

Orthotics can be cleaned with a damp sponge and neutral soap. The materials are sensitive to heat, so it’s strongly recommended to let them air dry without additional heat sources. Additional guidelines can be found in the service section.

๐Ÿ•žHow long do orthotics last?

For adults, the lifespan of orthotics varies from 1 to 3 years depending on the type and usage. Elasticity and shock absorption capabilities may deteriorate over time, especially with intensive use such as during long-distance running. Body weight and sweating type also influence durability. Significant foot posture corrections can accelerate wear.

For growing children and adolescents, it’s advisable to check every 6-9 months. If shoe size increases by two sizes, it’s necessary to assess the effectiveness of orthotics.

Below are the most common conditions where orthotics can make a difference.

For further advice, feel free to contact us ๐Ÿ“ž+41 091 922 69 29

Inflammatory Problems

โžก๏ธPlantar Fasciitis๐Ÿ‘†๐Ÿผ

Plantar fasciitis, a common cause of heel pain, particularly affects athletes due to repetitive overloading. This condition can be attributed to various factors such as flat feet, inappropriate footwear, overweight, and muscle contractures.

Symptoms include acute heel pain, more pronounced in the morning or after rest. During physical activity, pain tends to diminish with warm-up but may intensify afterward.

It is crucial to halt workouts at the first sign of plantar fasciitis to prevent complications. Ice and stretching exercises can alleviate pain and promote healing. Additionally, the use of orthotics and footwear with cushioned soles can improve foot support and reduce ground impact.


Sesamoiditis is characterized by pain beneath the head of the first metatarsal, involving the sesamoid bones, with or without inflammation or fracture. It causes pain under the base of the big toe, aggravated by walking, especially with thin shoes or high heels, and can cause swelling, redness, and sensitivity.

Causes may include direct trauma, structural foot alterations, and changes in sesamoid bone position. Common among dancers, runners, and individuals with high arches.

Treatment often includes footwear adjustments and the use of orthotics to reduce pressure on the sesamoids. In severe cases, anti-inflammatory drugs and local injections may be necessary.

A specialized center like ours offers personalized solutions with specially designed orthotics to improve foot support and reduce inflammation.

โžก๏ธHeel Inflammation๐Ÿ‘†๐Ÿผ

Heel inflammation, or heel pain (talalgia), is a painful disorder characterized by inflammation of the heel, often caused by microtraumas due to excessive strain, especially in athletes. Causes may include incorrect footwear choices and incorrect postures, leading to deformities and inflammation. Symptoms include heel pain, more intense in the morning or after rest.

To alleviate pain and promote recovery, natural remedies such as ice, arnica-based creams, and white willow extract can be used. Stretching exercises and physical therapies can contribute to recovery, as well as the use of orthotics and night splints to reduce foot load.

In children, heel inflammation may be related to growth problems and sports practices; adopting personalized orthotics can be an effective solution to improve foot support and relieve pain.


Metatarsalgia is a painful disorder of the forefoot, affecting the metatarsal bones behind toes two, three, and four. Causes include high arches, intense training, congenital or acquired deformities, overweight, and inappropriate shoes. Symptoms include pain, tingling, and tenderness in the forefoot, worsened by physical activity. To prevent it, appropriate shoes, shock-absorbing insoles, and maintaining a healthy body weight are recommended. If symptoms occur, consult a specialized center for assessment and personalized treatment, which may include orthotics and specific footwear with cushioned soles.

Skeletal Problems

โžก๏ธCalcaneal Spur๐Ÿ‘†๐Ÿผ

A calcaneal spur is an osteophyte that forms on the heel due to chronic erosive and irritative processes along the joint margins of the bones, resembling a small spur. The two main types are the inferior spur and the posterior spur, differing in their position on the heel.

Causes include abnormal walking, running on hard surfaces, and inappropriate footwear. It is often associated with plantar fasciitis, causing pain during walking or running, especially after periods of rest.

Treatment can be conservative or surgical. Conservative therapy involves the use of orthotic inserts and appropriate footwear to alleviate pain and improve foot support. Seeking assistance from a specialized center can help find personalized solutions.

โžก๏ธHallux Valgus (Bunions)๐Ÿ‘†๐Ÿผ

Hallux valgus, also known as “bunion,” is a painful condition where the first metatarsal shifts from its natural position. This problem is more common in women, with a prevalence ten times higher than in men, and can be influenced by hereditary factors.

Primary causes are inappropriate footwear and poor posture. Symptoms include the formation of a bursa at the base of the bone and pain, affecting the aesthetics of the foot.

Natural remedies include foot strengthening and flexibility exercises, such as walking barefoot and performing toe flexion and extension movements. Additionally, technical solutions such as orthotic inserts and footwear adaptations can reduce pain and improve posture.

โžก๏ธHammer Toes๐Ÿ‘†๐Ÿผ

Hammer toe is a problem of the terminal interphalangeal joint that limits the full extension of the toes. Usually caused by trauma, where the tendon controlling the extension of the third phalanx is damaged, leaving the toe flexed. Even daily actions like sleeping with blankets under the mattress can contribute.

Common among athletes, symptoms include pain, swelling, and difficulty extending the toe. Delayed treatment can cause permanent damage or slow healing. It is crucial to seek timely medical assistance and follow the doctor’s recommendations.

Professionals can propose personalized solutions, such as silicone orthoses to protect the toe, orthotic inserts, and footwear modifications to alleviate pain and prevent complications like foot-shoe conflict.

โžก๏ธTransverse-Flat Foot๐Ÿ‘†๐Ÿผ

In addition to flat and flat-transverse foot, this orthosis is applied in case of:

โ€ข High arch and flat-transverse foot, โ€ข Big toe displacement towards the central part of the foot (hallux valgus technique) โ€ข Pain in the sole of the foot and forefoot (metatarsalgia or Morton’s neuroma).

The orthosis makes it possible to relieve the metatarsal heads thanks to a properly positioned support behind the plantar cushion.

โžก๏ธSensory-motor Insole๐Ÿ‘†๐Ÿผ

This orthosis is applied in case of high muscle tension in the foot and in case of motor disorders accompanied by balance or coordination problems.

Thanks to support and stabilization of the dynamic arches of the foot, in most cases the orthosis allows a reduction of muscle tension. Enhanced sensory information through the sole of the foot often leads to improved walking and postural control.

Skin Problems

โžก๏ธCalluses (Hyperkeratosis)๐Ÿ‘†๐Ÿผ

Calluses are annoying lesions that mainly develop on the hands and feet due to repeated pressure or other conditions. Although they are often caused by friction and excessive pressure, they can also result from diseases such as diabetes or poisoning.

There are two main types of calluses: those from friction and those caused by diseases or other disorders. Preventing the former can be relatively simple, such as wearing cotton socks, comfortable shoes, and regularly practicing warm foot baths.

Treatment of calluses depends on the cause and severity. For diabetic patients, who are particularly vulnerable, paying attention to foot hygiene and injury prevention is essential.

At one of our branches, we offer personalized solutions.


Foot ulcers are serious and often painful complications resulting from conditions such as diabetes, vascular problems, and pressure injuries. Effective management requires a comprehensive approach with wound care, inflammation control, and prevention of further damage.

Among the most effective tools are custom orthotic inserts, offering benefits such as offloading the ulcerated area.

Consulting with a health professional experienced in managing foot ulcers is essential.

With the appropriate use of custom orthotic inserts and a comprehensive wound care approach, treatment outcomes can be improved and the risk of complications reduced.

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